UCCX
DURATION : 1 Months
UCCX Certification is designed to help anyone with basic Cisco Unified Communication knowledge to learn, deploy and configure Cisco UCCX 10.5 Platform. will give you the concept you need to understand what and how Cisco Unified CCX 10.5 Operates and how its component interact with each other. Chapters are divided into a smaller section to help you understand the topic with lab demonstration.
Batch Schedule (Online/Classroom)
| Course | Days | Time |
|---|---|---|
| UCCX | Monday | 7 AM - 8 AM | 8 AM - 9 AM | 6 PM - 7 PM | 7 PM - 8 PM |
| UCCX | Tuesday | 7 AM - 8 AM | 8 AM - 9 AM | 6 PM - 7 PM | 7 PM - 8 PM |
| UCCX | Wednesday | 7 AM - 8 AM | 8 AM - 9 AM | 6 PM - 7 PM | 7 PM - 8 PM |
| UCCX | Thursday | 7 AM - 8 AM | 8 AM - 9 AM | 6 PM - 7 PM | 7 PM - 8 PM |
| UCCX | Friday | 7 AM - 8 AM | 8 AM - 9 AM | 6 PM - 7 PM | 7 PM - 8 PM |
| UCCX | Saturday | 11 AM - 3 PM |
| UCCX | Sunday | 11 AM - 3 PM |
You will learn to provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools.
- Cisco Unified CCX Installation and Configuration
- Cisco Unified CCX Scripting § Understanding Script Editor Basics
- Cisco Unified CCX ACD Operation
- Cisco Unified CCX Premium Functions
- Cisco Unified CCX Maintenance
